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What Do Guests Expect from Their Accommodation Provider?
2019-09-12 18:49:49| Hotel Resource
Some aspects of the guest experience are timeless. Travelers tend to expect, among many other things, cleanliness, complimentary shampoo, proximity to business meetings or key attractions, and a great view. But with emerging technologies and evolving guest needs, hotels are having to play catch up to stay current with guest needs.
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Hospitality