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Customer Experience Platforms Vs. Traditional Customer Service
2025-03-07 16:00:22| Hotel Resource
Discover the key differences between a customer experience platform and traditional customer service. Learn how CXPs enhance guest satisfaction with real&time insights, sentiment analysis, and competitive benchmarking.
Category:
Hospitality
LATEST NEWS
Six Reasons Bing Ads Should Be Part of Your Hotel Marketing Strategy
2025-03-07 15:56:29| Hotel Resource
Sure, we all know Google dominates the search market. According to data from HubSpot, the search engine giant fields 6 in 10 U.S. search queries (which is obviously a lot). But that still leaves another 40% of online searches up for grabs, and today, well discuss the leading way to snag your share of them.
Category:
Hospitality
A Look at the Performance of the 10 Largest Vacation Rental Companies
2025-03-07 14:38:02| Hotel Resource
From the beaches of Florida to the windswept wilds of Montana, the vacation rental industry has grown rapidly in recent years, with more and more travelers opting for short&term rentals over traditional hotels for their getaways.
Category:
Hospitality