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Guest Satisfaction in the Lodging Industry Bounces Back for a Second Straight Year, ACSI Data Shows
2024-04-25 22:54:22| Hotel Resource
Satisfaction across airlines, lodging, car rentals, and online travel agencies climbs again, returning to prepandemic levels, according to the American Customer Satisfaction Index (ACSI) Travel Study 2023&2024. The airline industry stands out, hitting an all&time customer satisfaction high of 77 after a second straight 1% year&over year improvement.
Category:
Hospitality
LATEST NEWS
Cara Cara Inn in Bali Listed for Sale
2024-04-25 20:54:02| Hotel Resource
Just 20&minute drive north of Ngurah Rai International Airport, the Hotel is situated in the heart of Kuta, Bali's pioneer tourist destination.
Category:
Hospitality
The Paperless Approach In Hospitality Invoice Management: Unlocking The Benefits Of Going Digital
2024-04-25 20:54:02| Hotel Resource
Hospitality industry organisations must constantly evolve to meet the changing needs of modern consumers. Today's hotel guest or restaurant visitor expects fast, friendly, and efficient service from the moment they arrive to the moment they leave.
Category:
Hospitality