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What is a Customer Experience Platform, and Why is It Important?

2025-03-06 19:25:20| Hotel Resource

Guest feedback is everywherereviews on booking sites, survey responses, social media commentsbut managing it is challenging for hospitality businesses.


Category: Hospitality

 

LATEST NEWS

Greening the Hospitality Industry: Proactive Strategies and Real&World Implementations

2025-03-06 19:21:23| Hotel Resource

A recent EHL Insights article discusses the importance of sustainability within the hospitality industry, highlighting strategies and real&world examples of businesses adopting eco&friendly practices in response to the global climate change crisis.


Category: Hospitality

 

BCD Travel Reports: Atlanta, Dallas&Fort Worth, and Chicago Lead as Top US Business Travel Destinations

2025-03-06 19:09:40| Hotel Resource

BCD Travel's 2024 data reveals the top US cities, states, routes, and booking habits for business travelers in the year 2024. Atlanta, Dallas&Fort Worth, and Chicago remain the top three most frequented cities, with Texas, California, and Georgia being the most visited states.


Category: Hospitality

 

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